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Returns & Exchanges
At dot.cards, we want you to be completely satisfied with your purchase. If your item is not quite right, we offer a 30-day return window for all eligible products in their original, unused condition.
1
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the process.
2
Package Your Items
Carefully place the items in their original packaging, ensuring all tags and protective materials are intact.
3
Ship the Product
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
4
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing